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Aug 12 2015

Redux: Ortovox recalls S1+ (again!)

Ortovox S1+

Ortovox S1+

While cruising the recent Outdoor Retailer Summer trade show, Ortovox reps asked me to remind S1+ users to observe the ongoing recall and the need to send their beacon in to be fixed. Based on results so far, very few actual customers have returned their S1+ beacons to be fixed. All the S1+ beacons pending sale in retailer inventory and at the Ortovox warehouse in Longmont, Colorado were returned, but not many others.

This isn’t just a software upgrade, there is an issue with the hardware that can cause a myriad of symptoms, the most egregious of which is the possibility that the beacon won’t actually be transmitting when you think it is. Or it might yield a display that doesn’t indicate anything other than the display isn’t working correctly.

Affected beacons are all S1+ sold since 2011

Affected beacons are all S1+ sold since 2011

It turns out that there is a plastic sleeve surrounding the axle that the S1+ opens up around. This plastic “sleeve” is actually a wiring harness, a rigid sort of ribbon cable. In cold temperatures the wiring sleeve can become brittle, causing the embedded wires to break resulting in various malfunctions as noted above. Because the beacon can fail to even transmit, this recall is critical. The replacement ribbon cable has cured the problem, but you need to send your beacon in pronto before the snow flies. New S1+ avalanche beacons sold after March 2015 are not susceptible to this problem, but those sold between June 2011 and May 2015 are.

This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission. Owners of the S1+ transceivers should stop using their beacon immediately and return the unit(s) for repair to:

ORTOVOX
c/o Deuter USA
1341 Sherman Dr # D
Longmont, CO 80501

For complete instructions go to http://www.ortovox.com/4875–handling_recall.html.

Related Posts:
Ortovox Recalls S1+
Review: Ortovox S1 (NOT the plus version)

© 2015
 

  • Ziggy

    It may be worth adding to this a heads-up about the release of Pieps firmware updates. The latest is v. 3 for the Pro and Sport models. V. 1.5 was described as a ‘safety’ release and it can be assumed that v. 3 includes those changes so is worth getting for that reason alone. The update can only be done by a Pieps dealer.